Question 1

What is included in the free Starter plan?

Accepted Answer

The Starter plan is free forever and gives you access to all 9 product domains with read-only access on select features. You get 200 AI credits per month, 2 CxO personas in the AI Coach, Planning Poker, Team Retrospectives, and the Customer Feedback Widget. It is designed for solo founders validating their idea before committing to a paid plan.

Question 2

How do I upgrade from Starter to Pro?

Accepted Answer

You can upgrade at any time from your Account Settings or by clicking any upgrade prompt in the app. Choose monthly or annual billing (annual saves roughly 20%), add extra team seats if needed, and checkout securely. Your workspace data carries over instantly — no migration required. You can also add individual add-ons without upgrading your base plan.

Question 3

What does the Pro plan unlock that the Starter plan does not?

Accepted Answer

Pro unlocks full write access across all 9 domains, 2,500 AI credits per month, and all 8 CxO personas (CEO, CFO, CTO, CRO, CMO, CPO, CHRO, CISO) in the AI Coach. You also get Runway Tracking, Deal Pipeline, Investor Dashboard, Pricing Simulator, OKR Management, Burn-Aware Kanban, white-label branding, the SOC 2 compliance package, SSO/SAML, full API access, and priority support. Pro is built for teams actively building and fundraising.

Question 4

Can I change my billing interval or cancel at any time?

Accepted Answer

Yes. You can switch between monthly and annual billing from your Account Settings at any renewal date. If you cancel, your subscription remains active through the end of the current billing period, and your data is retained for 90 days so you can reactivate without losing anything. There are no cancellation fees or long-term contracts.

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